Last updated: April 2026
1. Information We Collect
We may collect information you provide directly to us, including your name, email address, company name, and other account or inquiry details you submit through our forms, platform, or communications.
We also collect usage data such as pages visited, approximate location, browser type, operating system, device information, referral source, and interactions with our website or platform. We may additionally receive analytics data that helps us understand engagement trends and improve performance.
2. How We Use Your Information
We use personal data to operate and improve ÉDELSKIN’s services, including to:
- Provide access to our platform and respond to requests or inquiries.
- Maintain, secure, and improve the functionality of our website and services.
- Communicate with you about your account, updates, support, and service notices.
- Comply with legal, regulatory, and internal governance obligations.
3. Data Sharing
We do not sell your personal data. We may share information with trusted service providers that support the operation of our business, subject to appropriate confidentiality and data protection obligations.
We may also disclose information where required by law, regulation, court order, or lawful request, and in connection with a merger, acquisition, restructuring, financing, or sale of assets where data is part of the transferred business.
4. Data Retention
We retain personal data for as long as reasonably necessary to fulfill the purposes described in this policy, including to provide services, meet legal obligations, resolve disputes, and enforce our agreements.
Where appropriate and legally permitted, we will delete or anonymize personal data upon request or when it is no longer required.
5. Your Rights
Depending on applicable law, including the Singapore Personal Data Protection Act 2012 (PDPA), you may have the right to request access to personal data we hold about you, ask for correction of inaccurate information, request deletion, and obtain a portable copy of certain data.
To exercise these rights, contact us at hello@edelskin.com. We may need to verify your identity before responding.
6. Cookies and Analytics
Cookies are small text files stored on your device to help websites function, remember preferences, and understand usage patterns. We use limited cookies and similar technologies where needed for site operation, security, and performance.
We also use cookieless analytics to better understand aggregate usage trends without relying on traditional tracking cookies for analytics measurement.
7. International Data Transfers
As a Singapore-registered company operating across Asia, we may process or access personal data in jurisdictions outside Singapore. Where this occurs, we take reasonable steps to ensure appropriate safeguards and protections are in place.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or data practices. If we make material changes, we may notify you by email or through a notice on the platform or website.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at hello@edelskin.com.